Privacy Policy
Last updated: 23 June 2026
1. Who we are
This Privacy Policy explains how Bioenergy Crops Ltd., company number 08155605, processes personal data through https://www.bioenergycrops.com.
Registered office: 37th Floor, One Canada Square, Canary Wharf, London, E14 5AA, United Kingdom
Email: info@bioenergycrops.com
Telephone: +44 20 3286 7936
Jurisdiction: England and Wales
Bioenergy Crops Ltd. is the controller for personal data processed through this website. We have not appointed a formal Data Protection Officer. Privacy enquiries should be sent to info@bioenergycrops.com.
2. What we do
Bioenergy Crops Ltd. provides international agronomic, biomass feedstock, bioenergy, regenerative agriculture, sustainability and project-development consultancy services.
3. Personal data we collect
- Contact-form data: name, email address, message content and any professional or project information you choose to provide.
- Technical and server-log data: IP address, browser, device, operating system, requested URLs, timestamps, referrer data and security logs.
- Analytics data: Google Analytics 4 data after analytics consent, including page interactions, approximate location, device and browser information and cookie identifiers.
- Cookie and consent data: Complianz consent choices and cookie-preference status.
- External media data: information processed by YouTube/Google if you consent to external media and play embedded videos.
4. Purposes and legal bases
- Answering professional and commercial enquiries: to respond to messages and manage potential consultancy relationships. Legal basis: legitimate interests and, where relevant, steps requested before entering into a contract.
- Website security and operation: to operate, protect and maintain the website, including spam, abuse and security monitoring. Legal basis: legitimate interests and legal obligations where applicable.
- Analytics: to understand website use and improve content and services. Legal basis: consent.
- Cookies and consent management: to remember cookie choices and comply with privacy/ePrivacy obligations. Legal basis: legal obligation and legitimate interests.
- External media: to show embedded YouTube videos. Legal basis: consent.
- Legal and business records: to keep records where needed for contractual, legal, accounting or legitimate business reasons. Legal basis: legal obligation and legitimate interests.
5. Service providers and processors
We may use service providers that process data for us or provide services connected with this website, including:
- GoDaddy/cPanel hosting environment and related hosting infrastructure;
- WordPress, Elementor, Complianz, Wordfence and other website plugins used to operate, secure and manage the website;
- Google Analytics 4 (G-5E5GH8BF0Z) and Google Tag Manager (GTM-WD6795V), only after the relevant consent;
- YouTube/Google for embedded videos, only after external-media consent;
- email and professional systems used to receive and respond to enquiries sent to info@bioenergycrops.com.
We require service providers to process personal data only where they have an appropriate role and safeguards.
6. International transfers
Some providers may process data outside the United Kingdom or European Economic Area. Where this happens, we rely on applicable safeguards such as adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, EU Standard Contractual Clauses, or equivalent lawful safeguards provided by the relevant supplier.
7. Retention
Contact enquiries are normally retained for up to 24 months, with longer retention where required for contractual, legal, accounting or legitimate business records. Server logs and security records are kept for periods appropriate to website operation and security. Analytics retention is managed within Google Analytics settings and should be reviewed periodically.
8. Cookies and consent
Analytics, Google Tag Manager and YouTube/external-media services are blocked before consent through Complianz 7.5.0 and the site-specific bec-privacy-controls implementation. You can accept, reject or change your preferences at any time through the cookie preference centre.
9. Your rights
Depending on your location and the applicable law, you may have rights to access, rectify, erase, restrict or object to processing of your personal data, and to request data portability. Where processing is based on consent, you may withdraw consent at any time without affecting earlier lawful processing.
To exercise your rights, contact info@bioenergycrops.com. We may need to verify your identity before responding.
10. Complaints
You may complain to the UK Information Commissioner’s Office (ICO): https://ico.org.uk/. We would appreciate the opportunity to address your concern first, so you may also contact us at info@bioenergycrops.com.
11. Updates
We may update this Privacy Policy from time to time. The latest version will be published on this page with the update date shown above.
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